Store Policies

 Please note, by making a purchase you have agreed to our store policies and terms and conditions. Thank you for visiting our store!

I) Payment Policy:

• Payments can be made by Paypal or major credit cards including Visa, MasterCard, American Express, and Discover. All credit cards will be process through Shopify's secure on-line terminal.

I.A) PayPal Payment Policy

•  Please note as per Paypal's policy Sunsetbricks.com will only ship out orders with payments that have been verified by Paypal. If you are sending a payment that is unverified or unregistered from Paypal we will cancel it and ask that you send it again using an account that has been verified by Paypal. If your address is unconfirmed we will email you and will only ship your order out after you have emailed back confirming with us your shipping address.

II) Returns Policy:

• Sunsetbricks.com will accept returns for refund or exchange within 30 days of you receiving your parcel. You must contact us first at sales@sunsetbricks.com before a return order can be processed.
• A 15% restocking fee will be assessed on all unopened returns. 
• We will ONLY accept returns when the item(s) have not been opened or played with. Return item(s) must be kept and shipped in the same condition as when received by the buyer.
• Return shipping will be covered by the customer. Shipping insurance is greatly encouraged as Sunset Bricks is not responsible for lost, stolen, or damaged returns.

• For orders with free shipping please note we will refund the full purchase amount MINUS the shipping paid by us to ship the item(s).
• In order to expedite the return process please include your name, email address, order number / RMA number along with the returned shipment. sunsetbricks.com will not be responsible for any delays in the return process caused by missing information. If you are returning an item because of missing or broken parts or pieces please contact Lego Customer Service for replacements. For more information please see our Help Center section on missing parts. 

• Merchandise paid with Paypal will be refunded through Paypal. Merchandise paid with credit card will be refunded to the credit card. Refund payment will be made ONLY after returned item(s) have been received and inspected. Please note all merchandise will be refunded in full MINUS shipping and handling as well as any taxes associated with the shipping and handling. Sunsetbricks.com can't refund shipping and handling since item(s) have already been shipped. Buyer is also responsible for the return freight cost.  Please keep this in mind when returning.

•  Exchange of merchandise will be made ONLY after returned item(s) have been received and inspected. Please note any merchandise will be credit in full MINUS shipping and handling as well as any taxes associated with the shipping and handling. Sunsetbricks.com cannot credit shipping and handling since item(s) have already been shipped.  Buyer is also responsible for the return freight cost.  There will also be new shipping and handling charges for shipping of exchanged goods. Please keep this in mind when exchanging.

II.A) Cancellation Policy: 

• Orders may be cancelled before they have been shipped. Once they have shipped, the return policy above applies. Please note, refused shipments will be charged outbound and return shipping, a 12% restocking fee (if unopened). If damaged, opened, or altered, a credit may be fully denied.

III) Sales Tax:

 

•      US Sales Taxes - Products sold by Sunsetbricks.com and shipped to destinations in Texas, are subject to sales tax.  Sunsetbricks.com does not collect sales taxes for destinations outside of Texas at this time.  The buyer maybe responsible for paying local use or sales taxes.  Please check with your local authorities.

 

•     How is sales tax calculated - State laws requires us to calculate sales tax on the total selling price.  The total selling price of an order will generally include summary prices of each item, shipping and handling charges, discounts and gift-wrap charges.

 

•      Tax rate - The rates that applied to your order will generally be the combined state and local rate for the address where your order was shipped.  Please note, the sales tax rate applied to your order may be different for an order shipped to your home address than it is for an order for the very same items shipped to your work address.  Our store software will uses sales tax rates from a leading tax rate service provider.

 

IV) Privacy Policy

 

• Use of Information - At Sunsetbricks.com we are committed to protecting your privacy. We will not collect any personal information about you except when specifically and knowingly provided by you. We use the information you provided only to process orders. Examples of the kind of information we collect include your name, postal address, e-mail address and phone number.

 

• Telephone numbers provided on-line will only be called by Sunsetbricks.com if there are questions relating to your specific order or by shipping company needing to contact you regarding the delivery of your parcel. Order confirmation as well as shipment confirmation will only be sent via email.   

 

• When you provide us with information about yourself while purchasing our products or registering for our services, you agree to allow us to place you on our customer list and send you communications via e-mail about special offers, new products, and/or new services. If you would prefer to opt out on any promotional offers, new products or services please send us an email at info@Sunsetbricks.com. Personal information maybe be updated or removed at any time by contacting us. 

 

•   Disclosure of Information - We do not sell, rent or trade our customer information to any third parties. At times, we may provide aggregate statistics about our customers, sales, traffic patterns, and related Web site information to reputable third-party vendors. These statistics, however, will not include any of our customer’s personal information.

 

•   Your Consent - You must be 18 years or older to make a purchase or set up an account with Sunsetbricks.com. By using our web site, you agree to our collection and use of personal information as detailed in this policy. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it to others.

 

Sunsetbricks.com does not and will not sell, trade or rent your personal information to others.

 

V) Shipping Policy:

 

•      Shipping Time - Most orders received before 12:00PM CST will ship the same day, provided the product ordered is in stock. Most orders received after 12:00 PM will ship the next business day. Orders are not processed or shipped on Saturday, Sunday or holidays. Please note, during the holiday seasons our processing time maybe slightly longer. We cannot guarantee when an order will arrive. Delivery time provided by USPS or FedEx is only an estimate unless guaranteed by the courier. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

•      Multiple Purchases - Sunsetbricks.com will ALWAYS combine shipping for all buyers. If you do make multiple purchases please wait for our invoice as we will need to figure out the combined shipping charge for you.

 

•      Handling Fees - Sunsetbricks.com shipping rates are slightly higher than actual shipping cost due to our handling fees. With it you will get well packed parcels and tracking numbers for all parcels. Our goal at Sunsetbricks.com is to make sure you get your item(s) in the same condition as when it left our facilities.

V) Box Condition Policy:

• Lego sets sold by may have normal shelf wear including, but not limited to: creases, crushed corners, small punctures, or box art peeling. Any set we believe to be excessively damaged will be listed separately under our clearance section.

Please note, by making a purchase you have agreed to our store policies and terms and conditions. Thank you for visiting our store!